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Can my order be redirected to a different address?
Can my order be redirected to a different address?

Did you provide the wrong address when making your order? Do you need to update your address?

Updated over 7 months ago

If you have already completed your order, we cannot change the address to which it's being sent. The order will be shipped to the address that was provided.

If your order is being shipped to the wrong address and you will not be able to receive the delivery or retrieve it from a parcel shop near to the delivery address, we invite you contact our customer service team.

They will take a look at the tracking information. Once the order has been returned to our warehouse, they will have a new order sent to the correct address.

☝️ Need to change the delivery address for your account? Follow our tutorials:

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