If you've completed a challenge or made a purchase but haven't yet seen the loyalty points (otherwise known as Belly Rubs) in your account, don’t worry. Sometimes there's a slight delay in processing points, but rest assured, your well-deserved reward will appear soon!
We suggest the following steps:
Refresh Your Internet Browser: do this while on the Loyalty page of your account.
Check Back Later: return to the Loyalty page in about an hour.
Re-login: log out and then back into your account to refresh the data.
If these steps don’t resolve the issue, please contact our support team. We’re here to assist you!